DEMA Explained - An Easy Read Summary
What is DEMA?
The creation of a Destination Edinburgh
Marketing Alliance is the purpose of the DEMA Project. The current
stage of the project is charged with developing an alliance of
partner organisations, bringing together a team of the City’s best
talents that can work together. By capturing their knowledge, they
will enhance Edinburgh’s reputation as a destination for those
wishing to visit, invest, live or study in Edinburgh. This will
inform the next stage, where the Alliance will begin to deliver the
destination marketing activity.
Why do we need the DEMA project?
Edinburgh is well recognised as a Destination,
often being ranked in the top ten cities within a European
context. It has many unique assets, but it cannot be
complacent.
Work undertaken in 2007/08 by the
Communications Group identified that while there is considerable
individual activity to promote Edinburgh and no shortage of
willingness to co-operate, there remains a
need to address a fragmented approach.
The report also highlighted that promotion of
the city is undertaken by a significant range of organisations
across a broad array of business sectors, and that to realise the
full potential of any promotion the relationships between the
different activities have to be clarified.
There is a need for a common
purpose, with a clear statement of roles, remits and
objectives to form an integrated offer. There is also
a need for leadership, for a
leading individual/organisation to bring people together and speak
with one voice and champion destination promotion.
To tie these elements together there is
a need for a Destination Promotion Strategy which,
having examined the strong offering Edinburgh has, clearly sets out
the actions that allow the city to capitalise on its assets
and benefit from cross-selling.
Put at its simplest, the alliance needs to
align and connect the products, propositions and promotion of - and
for - Edinburgh.
Where will DEMA sit?
Marketing of the city is not the preserve of
any one organisation or business sector: it is a truly
cross-cutting issue. This is why DEMA needs to be an
alliance; a new form of partnership reflecting the Scottish
Government’s approach to new ways of working by the public sector,
at both local and national level, with the private sector.
The final form the Alliance will take has yet to be determined and
is one of the key objectives of the Project.
When will DEMA happen?
The DEMA project was initiated in April
2008. The project has a target date for establishing the
Alliance delivery vehicle by the 1 April 2009. The first
deliverable is the Destination Edinburgh Marketing Strategy, due by
January 2009.
Who is DEMA?
The DEMA Project is a public/private
collaboration facilitated by the City of Edinburgh Council.
The Project Board includes senior representation from the Edinburgh
Chamber of Commerce, Edinburgh Business Assembly, Denholm
Associates, Jones Lang LaSalle and Gillespie Macandrew, The
Edinburgh Convention Bureau, Festivals Edinburgh, and the Edinburgh
Tourism Action Group, as well as the Council, Scottish Enterprise,
Scotland Development International and VisitScotland.
Representation from the financial and higher education sectors is
also being sought.
A Delivery Group has been established beneath
the Project Board, with representatives from a number of these
organisations.
How will DEMA be
delivered?
Work undertaken in 2007/08 by the
Communications Group identified a basic roadmap to delivery.
Firstly, there is the need to develop a Destination Edinburgh
Marketing Strategy, which explains the main propositions for
Edinburgh in relation to the themes of visit, invest, live &
study. Following agreement of this Strategy, the next step
will be to identify the most appropriate structure to support the
delivery of the Strategy.
The Edinburgh City Region Brand: ‘Edinburgh
Inspiring Capital’ will be the consumer face of the Marketing
Alliance, with the work focusing on the business-to-business
support, linking the propositions, promotions and products required
to further the destination promotion activities.
What will success look like?
Edinburgh is seen as an exemplar in
destination marketing, with DEMA providing the co-ordinating role
for all promotional activity for the city across the key visit,
invest, live and study audiences. It has brought together
existing public and private sector activity more effectively,
developed coherent links between Edinburgh and the national
marketing organisations, identified and addressed gaps in the
city’s promotion and exploited opportunities for cross-selling
between the key audiences.
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